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  1. Caddle's Support Desk
  2. General

General

Here you'll find the FAQ and all the basic information to help your success on Caddle!

FAQ

  • How do I check my account balance?
  • My Interac e-Transfer is late or missing – what should I do?
  • How do I update my email for cashouts?
  • How long does it take to receive my Caddle Interac e-Transfer?
  • How do I (and when can I) cash out?
  • Yay! I can see a French Language version of Caddle! But where have all my offers gone??
See all 27 articles

Offers & Receipts

  • My Receipt was declined - what should I do now?
  • Why do some offers have limited availability?
  • Offers keep refreshing (time frames!)
  • Why don't I see the same offers as my friends and family?
  • The offer is always there, why is THIS receipt outside the time frame?
  • Why are my receipts still pending?
See all 9 articles

Accounts

  • What’s the ‘Inactive Account Fee’?
  • How many accounts can I have?

Getting Started

  • Fraud - what is it and why we stop it
  • What kinds of Offers are on Caddle?
  • What's it all about?
Caddle's Support Desk
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