What’s the ‘Inactive Account Fee’?

Hey there Caddle user!

Ever get a message from us about your account going into "inactive" mode? No worries, we're here to explain what that's all about!

But guess what? You've got the power to keep it active and kicking!

All you gotta do is hop into the app or log in on our app and participate in ANY offer. Seriously, anything! Complete a survey, buy an item and review it, submit a receipt… whatever you like. That's all it takes to keep the good times rolling.

Here's the nitty-gritty from our rule book (aka Terms of Service):

6. Your Account

….

If you do not validly claim a Caddle Offer during any six month period (one year for residents of Quebec), we will deem your account as inactive. If your account is deemed inactive, we have the right without any further notice to you, to apply an inactive account management fee in the amount equal to $4 of Cash Back Credits per month. The inactive account management fee will be applied against your current Cash Back Credits balance, provided that your Cash Back Credits balance will not become a negative amount. Once you claim a Caddle Offer under your account, your account will become active, and no further account management fees will be applied unless and until your account is deemed inactive again, as described above.

Quick recap:

• If you haven't used Caddle in half a year (or a full year for Quebec buddies), we'll give you a heads-up.
• While it's napping, we'll take $4.00 from your balance each month, but never below zero!
• Want to keep things lively? Just do any activity on your account.

Pro-tip from the Caddle crew: Nail the Daily Survey daily, and your account will forever stay in the active zone!

Thanks for hanging with us! Here's to some awesome savings!

Cheers! 🎉