You’ve cashed out – now comes the tough part… waiting! But don’t worry, we’ll make sure you get your payment.
How the cash out process works
- Cashout request submitted – you’ll receive a confirmation email immediately.
- Processing & approval – our team reviews and approves your request within two weeks.
- Interac e-Transfer sent – once approved, we issue transfers twice a month (mid-month and end of the month).
- Deposit your payment – you’ll receive an email from Interac with instructions to deposit your funds. Transfers typically arrive within 1-3 business days after processing.
Interac e-Transfers aren’t linked to a specific bank account – they go to the email address on file. As long as you can access the email used for cashout, you can deposit the transfer into any Canadian bank account.
If your transfer seems late, see My Interac e-Transfer is late or missing – what should I do?
🚀 Pro tip: Double-check your Caddle account email before cashing out to avoid delays!
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