My receipt was declined for being outside the time frame - what does that mean?

Have you made a submission that was declined due to 'Being outside the offer time frame'?

This might be confusing but we can explain and our team is always ready to help!

Each offer available on the Caddle platform has a set time frame of availability.

That time frame indicates when the purchase should be made, and when that receipt should be submitted to the offer.

For example, if the time frame is July 8th, 2021 to July 14th, 2021, the purchase date & receipt date must fall within July 8th to July 14th AND the submission to the offer must occur after July 8th at 12:00 am EST and before July 14th at 11:59 pm EST.

The offer time frame / offer timing details are at the bottom of each offer page (see video below!) -

Double check the Offer Timing when planning to make a purchase, and confirm that your receipt date matches the time frame when you are submitting!

If your receipt should have been approved, but was declined in error, reach out to our team who will review your submission and make all necessary adjustments!