Why do some people have different offers than me?

Have you seen a blog post, or heard from a friend or family member that they've got a new offer to redeem, but you aren't able to see it on your Offer Page?

We can shed some light on this process and clear up any confusion!

Many of the offers / surveys on Caddle are offered to all of our Members, but some of them may be targeted at certain demographics.

As an example, when we have a survey about cat food preferences, we would ask our members whether they have a cat so that we can ask those members specific questions about their cat food purchases and preferences.

Another example would be when we have a campaign for a product available in a limited number of retailers, and those retailers are within a very specific region in Canada, so we make sure that those offers are only visible to members nearby.

Caddle uses response results obtained from Screener Surveys and Daily Surveys to determine the audiences that are most valuable for the campaigns.

While we never want to deprive members of certain offers, in some cases, the offers aren't relevant to everyone and so those offers must be targeted very specifically!

One important thing to note is that your Caddle profile details should be as up to date and accurate as possible - if you want to review your profile details or make any updates, follow the steps below

1. Open your Caddle app or visit www.getcaddle.com and sign in to your account
2. In the app, click on the menu in the top left of the screen (on the website, click on your name in the top right corner) and select 'My Account'
3. Once you've made it to your Account page, select 'Edit'
4. Make any changes necessary
5. Select 'Save'

With accurate and up to date Profile/Account details, and responding to surveys as accurately as possible will ensure that you are receiving all offers that are relevant to you!

Please reach out if you have more questions about this topic!