Was there an offer that you saw, but when you opened the app and tried to redeem, it had disappeared?
Although an offer time frame may span for a week, many of our offers are fully claimed before the time frame ends.
First of all, please accept our apologies - we understand the frustration and disappointment that you are experiencing. We do our best to provide a reasonable number of available redemptions and make sure that offers with extremely limited availability are appropriately targeted to a reduced audience.
We would like nothing more than having unlimited redemptions for all offers but we can explain why that's not feasible on the platform.
All of our offers are available in limited quantities.This is due to one major factor - budget.
When we create campaigns on our platform, each offer is built with a finite budget. This means that if the offer's budget is $100, and we are crediting members $1 for their purchase, there are only 100 available redemptions.
As we grow and as our member base grows, we aim to have more offers with more availability, but we will always have predetermined quantities available and do our best to keep things fair!
After an offer has been completely redeemed, it will disappear from the platform.
Sometimes the submissions that have been made to the offer are declined, which means that a redemption has become available again. When that happens, the offer will briefly return to the offer page until that redemption has claimed by a member. We know that the disappearance / reappearance can be confusing so we hope we've helped clear that up!
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