Broken image links: "Why can’t you see the image? It’s perfectly fine on my end."

The dreaded Broken Image Link is a glitch that we've spent many hours working on. 

Broken Image Links can be a symptom of any issue with the image being uploaded. Our system accepts JPG and PNG files, but on occasion, the image file may be corrupted or there is a connection interruption during upload. 

This does not mean that YOU have made an error when you submitted, but something did go wrong during the process and when we try to review your receipt, instead of seeing a receipt image, we see this -

It can be especially confusing if you are able to see your complete receipt image within the decline response you've received from our system. We see it a lot and completely understand the frustration!

If you are still able to see the offer, please resubmit your receipt using a different method if possible. 

If the offer is no longer available, our team can help! Send us a Support Request with an attachment of your receipt and we'll take care of the rest.