If the process of uploading a receipt takes too long and times out as a result, we suggest trying to upload at getcaddle.com to determine if the issue is affecting just the app, or the whole system. If uploads made on both the website and the app are timing out, try again later. This may simple be due to high levels of server traffic!
If you have tried at multiple points throughout the day and are still experiencing issues, please let us know by contacting Member Success. We don't want you missing a chance to earn YOUR rewards!
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